Introduction
Last Updated: 28th January, 2024.
Matilda Michaels (“we,” “our,” or “us”) operates the Matilda Michaels E-commerce Platform (the “Platform”). This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of users (“you” or “your”) who interact with our Platform. By using our Platform, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect:
a. Personal Information: We may collect personal information such as your name, email address, shipping address, billing information, and phone number when you create an account, place an order, or interact with our Platform.
b. Payment Information: We may collect payment information, including credit card details, to process your transactions securely.
c. Device Information: We may collect information about the device you use to access our Platform, such as your IP address, browser type, and operating system.
d. Usage Data: We may collect data on how you interact with our Platform, including pages visited, products viewed, and the duration of your visit.
2. How We Use Your Information:
a. To Provide Services: We use your personal information to provide and personalize our services, process transactions, and fulfill orders.
b. Communication: We may use your contact information to communicate with you about your orders, account updates, promotions, and newsletters. You may opt-out of promotional communications at any time.
c. Improvement of Services: We analyze usage data to improve our Platform, enhance user experience, and optimize our services.
d. Security: We use your information to maintain the security and integrity of our Platform, prevent fraud, and protect against unauthorized access.
3. How We Share Your Information:
a. Service Providers: We may share your information with third-party service providers who assist us in operating our Platform, processing payments, and delivering products.
b. Legal Compliance: We may disclose your information in response to legal requests, enforce our policies, or protect our rights, property, or safety.
4. Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
5. Your Rights:
You have the right to access, update, and correct your personal information. You may also request the deletion of your account and personal data, subject to legal requirements.
6. Security:
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
7. Changes to Privacy Policy:
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for updates.
8. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at hello@matildamichaels.com.
By using our Platform, you consent to the collection and use of your personal information as outlined in this Privacy Policy.
Effective Date: 28th January 2024.