frequently asked questions

1. What types of clothing do you offer?

   • We offer a wide range of clothing made from indigenous fabrics sourced from Africa, including dresses, skirts, tops, jackets, trousers, and accessories.

2. Are your fabrics ethically sourced?

   • Yes, we are committed to ethical sourcing practices and work closely with local artisans and suppliers to ensure fair trade and sustainable production methods.

3. How do I know what size to order?

   • To find your perfect fit, please refer to our size guide available on each product page and select from available size options. If you need further assistance, feel free to contact our customer service team for personalized sizing advice.

4. Do you ship internationally?

   • Yes, we offer international shipping worldwide. Please check our shipping information page for a list of available destinations and delivery times.

5. What is your return policy?

   • We want you to be completely satisfied with your purchase. If for any reason you are not, we accept returns within 3 days of delivery. Please refer to our Returns & Exchanges Policy for detailed instructions.

6. Can I track my order?

   • Yes, you will receive a tracking number via email once your order has been shipped. You can use this tracking number to monitor the status of your delivery.

7. Do you offer customization or bespoke services?

   • Please feel free to contact us directly for further consideration.

8. Are your products handmade?

   • Many of our products are handmade by skilled artisans using traditional techniques. Each piece is unique and showcases the craftsmanship of African heritage.

9. How do I care for my garments?

   • We recommend following the care instructions provided on the product label to ensure the longevity of your garments. In general, most of our fabrics can be machine washed on a gentle cycle or hand washed with mild detergent.

10. Can I find your products in stores?

    • Currently, our products are only available for purchase through our online store. We also have physical retail stores in Nigeria and USA.

11. Do you offer gift wrapping services?

    • Yes, we offer gift wrapping services for an additional fee. Simply select the gift wrapping option at checkout, and we will ensure your order is beautifully packaged for the recipient.

If you have any further questions or need assistance, please don’t hesitate to contact our customer service team. We are here to help you shop better and find the perfect pieces for your wardrobe.

Happy shopping!